You May be Eligible to Receive up to $4,300 in Compensation
Roku & TCL Class Action Lawsuit
A lawsuit has been filed against Roku and TCL North America alleging that certain smart TVs were rendered partially or completely unusable after software updates. According to the complaint, consumers purchased these televisions expecting reliable performance, but later experienced serious malfunctions tied to system updates.
Plaintiffs claim the updates caused widespread issues, including black screens, repeated crashes, freezing, and total loss of functionality—a condition often described as “bricking.” The lawsuit alleges that these defects significantly impaired the usability of the devices, leaving some consumers with TVs that no longer function as intended.
The complaint further argues that Roku and TCL failed to properly test updates before releasing them and did not adequately disclose the risks associated with automatic software updates. Plaintiffs also allege that despite ongoing complaints, the companies failed to provide effective fixes, repairs, or compensation, even though warranties suggested issues would be addressed.
The lawsuit seeks to represent a class of consumers who purchased Roku-powered TCL smart TVs and experienced performance failures following updates. Plaintiffs are pursuing damages, repairs or replacements, and changes to how software updates are tested, deployed, and disclosed.
Because the allegations involve widely distributed consumer electronics and claims that software updates rendered devices unusable, a class action lawsuit may follow or expand as more consumers become aware of the issue.
Take advantage of our free claim filing service today, as you may qualify for compensation. Payments may be increased or decreased on a pro rata basis.
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