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Audible Unused Credits Class Action Lawsuit

A lawsuit against Audible is moving forward as users now seek to certify a nationwide class over claims that audiobook credits expire unlawfully. According to the complaint, Audible issues credits through subscriptions or individual purchases that can later expire if not used within a set time period.

Plaintiffs argue that these credits function similarly to gift certificates, which under Washington law generally cannot expire. The lawsuit claims Audible’s expiration policy causes consumers to lose prepaid value, even though they paid for credits with the expectation they could redeem them for audiobooks at any time.

The proposed class would include U.S. consumers who received credits that later expired starting in December 2020. Plaintiffs also note that individual losses are often relatively small—ranging from about $20 to a few hundred dollars—making it difficult for consumers to pursue claims individually, which is why class certification is being sought.

The lawsuit alleges violations of Washington’s Gift Certificate Law and Consumer Protection Act, claiming that Audible’s practices are unfair and deceptive. Plaintiffs are seeking damages, restitution, and potential injunctive relief to stop the expiration of unused credits.

Because the allegations involve a widely used digital service and claims of lost consumer value due to expiring credits, a class action lawsuit may follow or expand as more consumers become aware of the issue.

Take advantage of our free claim filing service today, as you may qualify for compensation. Payments may be increased or decreased on a pro rata basis.

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